Frequently Asked Questions
Everything you need to know about bringing luxury home.
What are your delivery options and lead times?
We offer White Glove Delivery and standard curbside shipping. In-stock items typically arrive within 7-14 business days, while custom upholstery or handcrafted pieces may take 8-12 weeks.
Do you offer professional furniture assembly?
Yes, our White Glove Delivery service includes full assembly, room placement, and removal of all packaging materials for a stress-free experience.
What is your return policy for furniture?
You may return most items within 30 days of delivery. Please note that custom-made orders are final sale, and a restocking fee may apply to large furniture returns.
Do you provide financing for large purchases?
We offer flexible financing options through our partners, allowing you to pay for your furniture over 6, 12, or 24 months with competitive interest rates.
Are your materials sustainably sourced?
At Regency Furniture, we prioritize quality and ethics. Most of our collections feature FSC-certified woods, top-grain leathers, and eco-friendly textiles.
How can I track my order status?
Once your order is processed, you will receive an email with a tracking link. For larger freight shipments, our delivery partner will contact you directly to schedule a specific window.